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FREQUENTLY ASKED QUESTIONS

I WANT to PERSONALIZE my order.

You can email us about your request. We’ll be glad to assist you! Please contact us and let us know your ideas! We are open to anything your imagination comes up with. 

Can i cancel my order?

We will treat every order unique  and different in situation so yes we do consider order cancelation but only for valid reasons. We do customize orders so journals with engravings and personal touches are some of the orders that we do not consider for cancelations. For other situations kindly email us at quiversmiths@gmail.com or DM us at Instagram @quiversmithsph  along with your order ID.

How can i edit the masks ?

We will treat every order unique  and different in situation so yes we do consider order cancelation but only for valid reasons. We do customize orders so journals with engravings and personal touches are some of the orders that we do not consider for cancelations. For other situations kindly email us at quiversmiths@gmail.com or DM us at Instagram @quiversmithsph  

What do i need to open the files ?

We will treat every order unique  and different in situation so yes we do consider order cancelation but only for valid reasons. We do customize orders so journals with engravings and personal touches are some of the orders that we do not consider for cancelations. For other situations kindly email us at quiversmiths@gmail.com or DM us at Instagram @quiversmithsph  

Can i edit the files ?

We will treat every order unique  and different in situation so yes we do consider order cancelation but only for valid reasons. We do customize orders so journals with engravings and personal touches are some of the orders that we do not consider for cancelations. For other situations kindly email us at quiversmiths@gmail.com or DM us at Instagram @quiversmithsph  

Is it Layered ?

We will treat every order unique  and different in situation so yes we do consider order cancelation but only for valid reasons. We do customize orders so journals with engravings and personal touches are some of the orders that we do not consider for cancelations. For other situations kindly email us at quiversmiths@gmail.com or DM us at Instagram @quiversmithsph  

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